Frequently Asked Questions

Your Placement Advisor begins by understanding your goals for your loved one. Whether you're considering placement in a community or bringing them home with in-home care, we're here to guide you. Your dedicated Placement Advisor will explain all available options, ensuring you understand each choice thoroughly. Remember, there's no "wrong" decision—we’re here to support you every step of the way. And the best part? Our assessments are completely free for you and your family.

Our services are completely free for consumers! We're here to assist our clients every step of the way. Simply reach out to us, and we'll do everything possible to support you. We maintain regular contact with our clients and always prioritize their best interests.

When a senior transitions into a recommended facility, our agency earns a referral fee. Please remember, our priority is to provide top-quality service to our clients, as their positive experiences encourage them to share our services with others. If you’ve reached out to multiple agencies, the fee is awarded to the agency that makes the initial referral to the senior living community.

Your Placement Advisor is available to meet at a time that works best for you. Whether you prefer to meet at home, in your office, at the hospital, or in a skilled nursing facility, we’re happy to accommodate your needs.

We provide comprehensive support in exploring all available options for your loved one's care. Whether you need assistance at home, or are considering Assisted Living, Residential Assisted Living Homes, or Memory Care, we work within your budget and preferred location to find the best fit. Your Placement Advisor will ensure that the selected community can meet your family member's specific care requirements. Every option will be clearly outlined, allowing you to make an informed and confident decision.

The cost of Assisted Living or Residential Assisted Living Homes can vary depending on the location, as each community has its own pricing structure. Similarly, the expense of In-Home Care services is determined by the level of care required by the client. A Placement Advisor is available to assess the client's needs and help establish costs tailored to their situation. Our goal is to work closely with you to ensure the solution fits within your budget.

If your family member is a veteran or the spouse of a veteran, they may be eligible for additional income to help cover care expenses. While we are not directly associated with these services, we can suggest a few consulting groups that specialize in assisting with the process of obtaining Aid & Attendance benefits from the Veterans Administration.